Limited Lifetime Warranty: Should your Money Clamp fail to operate within the first year after purchase, Money Clamp will replace it free of charge excluding shipping and handling. Should your Money Clamp fail for as long as you own it after 1 year after purchase, Money Clamp will replace it with a new, similar style Money Clamp for 50% off, plus shipping and handling. The Limited Lifetime Warranty is on the money clamp, not the wallet.
If you would like more information about the Money Clamp Warranty, or would like to request a replacement, please contact a Money Clamp customer service representative.
Toll free: 877.216.3072 9:00am to 5:00pm central time, M-F (after hours messages will be returned the following business day)
Or email us at: email@example.com
3607 San Antonio Street
Austin, Texas 78734
We are confident you will be satisfied with your Money Clamp product. If you are not satisfied, please return it for replacement or refund. We will replace or refund (excluding shipping and handling) your Money Clamp product as long as you purchased it from our company and we receive it within 30 days of the purchase date. The product must be in its original packaging.
*We are unable to provide refunds on personalized/engraved items, except in cases of defect.
To Return Your Money Clamp:
1. Complete the return form that came with your Money Clamp and use the return label enclosed
2. Use a traceable ground shipping method
3. Please allow 10-15 business days after Money Clamp receives your item to receive your return
4. Contact your Money Clamp representative with any questions you have regarding returns: firstname.lastname@example.org
Orders ship within within 1 to 2 business days.
Please note that any order containing engraved items will take up to 5 additional business days to be delivered. Customers choosing a UPS shipping method will receive notification from UPS Quantum View Notify with tracking information within 24 hours or the next business day, but the additional 5 days will still occur as your order will first go to our engraving operation prior to being shipped. Thank you.
Shipping charges do not include any country specific import duties or taxes. Duty rates vary by country and are paid before receiving the package. If you need to figure out your local customs duties, taxes, brokerage fees, insurance, etc we suggest contacting your local customs facilities and inquire with them for the total charges of your package.